Mission, Vision, and Values

Sustained impact

We work tirelessly to ensure that the impact we have transforms our community, empowers our partners and team, and fosters independence for the persons we serve long into the future. 

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Community-based

We maximize impact in the communities we serve by leveraging existing resources, driving local and national partnerships, and collaborating with an extensive network of staff and volunteers to power a national movement committed to ending homelessness.

 

Inclusive and equitable

We recognize that systems, communities, and organizations are stronger when they combine the skills, experiences, and efforts of a diverse group of individuals. We strive for diversity, equity, and inclusivity in all that we do to ensure all people have access to housing and opportunities to succeed.

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Strategic innovation

We address the root causes of homelessness and seek to dissolve the issue, not just manage it. With input from those with lived experience, we bring innovative responses to our work that are adaptable and scalable so we can continue to meet the changing needs of anyone experiencing homelessness.

 

Authentic hospitality

We emphasize the "family" in Family Promise.  We are more than shelter--we are a compassionate, caring and connected network of friends, volunteers, colleagues, and partners all dedicated to giving everyone we serve a family-level of belonging and security. 

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Empathetic engagement

We commit to listening, learning, and supporting everyone we encounter. We embrace the uniqueness of every person and family and take time to fully understand and validate their perspectives and experiences to shape our work. 

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